BY KEVIN CALDER, PRESIDENT, K CALDER & ASSOCIATES
Reprinted from the Virginia Center for Policing Innovation
Reprinted from the Virginia Center for Policing Innovation
IN TODAY’S COMPLICATED WORLD, it is critical that public-safety
professionals recognize that a wide range of factors impact how
they handle both mundane and critical situations in the field.
Recognition of the risk of violence and situational awareness
allow officers to choose appropriate strategies that enhance
their safety, as well as that of co-workers, protectees, and the
public. Usually in law enforcement when we hear the term
“situational awareness” we often think of the concept within a
tactical application or context. However, having sound
situational awareness is vital in every law-enforcement role.
Situational awareness is the ongoing recognition of internal and
external factors and influences that form the foundation of an
officer’s decision making. It is a comprehensive thought process
that ultimately leads to effective decisions resulting in
minimized risk and liability.
As a Deputy Sheriff, I was regularly challenged to articulate
and in some cases defend my tactical and operational decisions.
As a young officer, I would focus on the external information
available to me: individuals involved, factors related to the
scene and environment, and my goals and objectives. As my
operational experience grew, I realized that my decisions were
increasingly influenced by personal and organizational
influences. By practicing situational awareness I believe
officers can enhance safety, make more defensible decisions, and
in the long run reduce personal and organizational liability.
Take the following scenario, for example.
One cold blustery morning in December, my partner and I were
dispatched at 4:00 a.m. to a maximum-security institution to
transport a prisoner to court. The normally one-hour drive from
our local courthouse, took over three hours due to a heavy
snowstorm that dropped over 9 inches of snow. Many roads were
impassable but our supervisor was adamant that we make our way
there. The potential for violence was always high when picking
up prisoners from this prison but the potential was escalated on
this day as the prisoner was refusing to leave his cell and
attend court. A cell extraction team had to be called to bring
the prisoner to us in the admissions and discharge area.
As we waited, I mentally ran through the variety of scenarios
that might play out. A combination of situational awareness and
training would form the basis for my subsequent decision making.
My situational awareness was not limited to tactical issues or
just to the prisoner and task at hand. On that snowy morning, I
ran through the four facets of an officer’s situational
awareness: informational, environmental, personal, and
organizational.
Informational factors available to me included the name of the
prisoner, his history of violence, physical description, and
reason for not wanting to attend court. In this case, he claimed
he was concerned with being transported in the snowstorm. He had
a history of institutional violence, and was very muscular and
fit.
Environmental factors included working in a controlled
environment with additional back up, a small area in which to
conduct the required prisoner search, the physical layout of the
admissions and discharge area, and the lack of proximity to
other prisoners.
Personal factors that I considered included my previous
experience dealing with violent prisoners, my concern that I may
be injured during an altercation, my personal expectations
related to managing the situation effectively, and my fatigue
from the three-hour drive through the snowstorm.
Organizational factors included the expectations of the
department to meet my operational objective of maintaining safe
and secure custody of the prisoner and transporting him to
court, the effectiveness of current procedures for dealing with
violent prisoners, the level of support from my peers as well as
the correctional staff with whom I had not previously worked,
and the chance of a formal complaint from the prisoner along
with the accompanying stress related to such an investigation.
Thirty minutes after we arrived, the prisoner was brought down
in restraints to the admissions and discharge area. He had been
extracted forcibly from his cell and was extremely angry and
non-compliant with our instructions. In hope of avoiding
violence, we articulated the legal requirements for attending
court and followed with a cooling-off period. We were able to
achieve our goal of searching, securing, and transporting the
prisoner to court without incident. This is just one example
demonstrating the “background noise” that public-safety
professionals encounter on a daily basis. Situational awareness
provides a platform to recognize and adapt an approach to not
only what law enforcement “sees” but also what other factors are
playing out in the background, allowing for informed decision
making with minimal risk and liability, leading to a positive
outcome. Have you encountered a scenario where improved
situational awareness would have changed the outcome?
In your role as an officer, supervisor or command staff, do you
see a benefit to situational awareness training? Please contact
VCPI’s Training Manager, Sheila Gunderman at
sgunderman@vcpionline.org to schedule Rapid Kevin Calder is one
of North America’s most knowledgeable and well-respected
workplace violence prevention and threat management specialists.
His practical approach to violence prevention, conflict
resolution and threat assessment is founded on 20 years of
comprehensive experience in law enforcement, security
management, and performance-based training.
Kevin was a founding member of the British Columbia Sheriff
Services Integrated Threat Assessment Unit. In his position as
lead threat analyst, he was responsible for assessing violence
risk and developing violence prevention strategies to mitigate
threats posed from a variety of sources. He also played a key
role in the development of the Threat Management Centre of
Excellence at the Justice Institute of British Columbia.
Kevin holds an Associate Certificate in
Leadership and Conflict Resolution from the Justice Institute of
British Columbia and is Board Certified in security management
from ASIS. He has trained law enforcement, public and private
sector managers and investigators, safety and security
professionals, victim service workers and others involved in
violence risk reduction. Kevin currently serves as President of
the North West chapter of the Association of Threat Assessment
Professionals.
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